Pricing

Basic

$9 per agent/month For Small teams

  • Credit Card Billing
  • Community Support
  • Custom Reports
  • SSL Encryption
  • Data Center Backup
  • Global Rules
  • Full CSS Re-Branding
  • Article Voting
  • Custom Language

Pro

$29 per agent/month For Larger teams

  • Everything in "Basic" plan plus
  • Views-to-CSV
  • Personal Rules
  • Idea & Question Voting

Premium

$59 per agent/month For Top-of-the-line

  • Everything in "Pro" plan plus
  • Paper Invoicing
  • Full CSV/Excel Exports
  • SSL Certificate Hosting
  • Group Rules
  • Domain Mapping
  • Categories
  • Multi-Language

Take the tour or Try Hedesu for free


How does the 30-day free trial work?

After you signup you get access to all the features of Hedesu for 30 days. We want to make sure that you can get Hedesu working to your satisfaction before we ask you for your credit card.

Who are agents?

All Hedesu plans are priced per agent per month. An agent is a support team member who logs customers tickets and/or works on resolving those tickets.

Do you have any contracts or cancellation fees?

No. Hedesu is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

Can I upgrade or downgrade anytime?

Yes, there is no commitment issue as it can be upgraded, downgraded or cancelled at anytime and charges will be based on what is being used.