| Starter | Regular | Multiple | |
| Pricing Per Agent | RM 9 / Month | RM 29 / Month | RM 59 / Month |
| Minimum Agents | 1 | 3 | 5 |
| Maximum Agents | 3 | 20 | 100 |
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| Hedesu Team Support | |||
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| Analytics | |||
| Custom Reports | |
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| Views-to-CSV | |
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| Full CSV/Excel Exports | |
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| Security | |||
| SSL Encryption | |
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| Data Center Backup | |
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| SSL Certificate Hosting | |
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| Business Scalability | |||
| Global Rules | |
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| Personal Rules | |
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| Group Rules | |
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| Branding | |||
| Full CSS Re-Branding | |
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| Domain Mapping | |
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| Community Support & Knowledgebase | |||
| Article Voting | |
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| Idea & Question Voting | |
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| Internationalization | |||
| Custom Language | |
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| Multi-Language | |
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| Rate Limits | |||
| Attachments Size | 1MB | 7MB | 20MB |
| API Throttle | 10 Request/Minutes | 30 Request/Minutes | 180 Request/Minutes |
| Ticket Throttle Per Agent | 200 Tickets/Month | 500 Tickets/Month | 1000 Tickets/Month |
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