We know privacy is the important topic for all internet user. That is why we are concern on privacy and policy. When you register for a HEDESU help desk, we will make sure that all the information can only be access by you and those people you provide authorized access to can see your help desk. We respect your right to privacy and we shall show you how we handle your information.
 
    Information Collection
     
  • When you register with HEDESU, we will ask some details about yourself like your full name, email, address, phone number and company name.
  • HEDESU uses the information given by you for the following purposes: To customize the content you view, to process and full fill your request for our products and services, to improve our services, to be connected to you, to conduct research.
  • If you decided to try on our 30 days trial version, we will not ask for your credit card number until you plan to upgrade to our paid package.
  • All information regarding payment and card processing will be manage by the HEDESU.
  • If any problem shall occur during payment processing, you can contact us or any problem arise from our side we shall directly contact you. You retain all rights to your data.
  • This site is intended only for users over the age of 13. Any information of post that is send by users under the of 13 should not be available or posted on HEDESU site.
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    Cookies
     
  • We may set HEDESU cookies on your computer. This is to allow the Site or Service to identify you browser when you logged on to HEDESU website.
  • We use cookies just to identify you as one of our customer and also make some research to upgrade HEDESU.
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    Information Sharing & Disclosure
     
  • Except as describe in this policy and without your permission, we would not disclose your personal information to any third party. Unless for the fulfillment of your request for our service.
  • If we wanted to share information to our trusted vendors and providers, we will seek for your permission and inform you before we do any information sharing.
  • We believe it is necessary to have information sharing in order to prevent, investigate or to take action regarding situation involving potential threats to the physical safety of any person, illegal activities, suspected fraud, violation HEDESU terms of use, or as otherwise required by law.
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    Your Ability to Edit Your Account Information & Preferences General
     
  • You are able to edit your account information by log in into HEDESU website and click “Edit Profile” link. From there, you can change personal and general information.
  • We will send you certain communications relating to HEDESU service such as newslatter, annoucement , administrative messages. You have the right to not receive any of it or some of it.
  • From time to time, we will post customer testimonial on our web site. Information such as customer name may be identifiable by others. In this case. We obtain the customer agreement prior to posting the testimonial.
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    Terms of Service
     
  • When access and use HEDESU service, you are subject to HEDESUTerms of Service.
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    Contact Us
     
  • If there is any problems or inquiry, please do not hesitate us to contact us by mail contact@hedesu.com or call us at 1700 80 2478.
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