Privacy Policy

We acknowledge privacy is an important topic for all internet users. That is why we are concern on privacy and policy. When you register with HEDESU help desk, we will ensure that all information can only be accessed by you and those who are given authority to access your help desk. We respect your right to privacy and all your information will be treated strictly confidential.

Information Collection
When you register with HEDESU, we will ask some details about you such as your full name, email, address, phone number and company name.
HEDESU uses this information for customization of your content, fulfillment of your request for our services, improvement of our services and research and development.

If you decided to try our 30-day trial version, we will not ask for your credit card number until you plan to upgrade it to our paid package.

All information regarding payment and credit card details will be managed by HEDESU.

Should you encounter any problem in making payment, you can contact us directly or vice versa.

This site is intended for users with age of 13 and above. Any information provided by non-intended users should not be made available or posted on HEDESU site.

Cookies
We may set HEDESU cookies on your computer to allow the site or service to identify your browser when you logged on to HEDESU website.

We use cookies to identify you as one of our customer and also to collect information from time to time for our research in improvising and upgrading of HEDESU.

Information Sharing & Disclosure
We shall not disclose your personal information to any third party without your prior consent save for reasons mentioned in HEDESU policy or for fulfillment of your request for our services.

Despite restriction on information sharing and disclosure, otherwise required by law, it is necessary to have them in order to prevent potential threats to physical safety of any person, illegal activities, suspected fraud and violation of HEDESU’s terms and conditions.

Account Information & General Preferences
You are given the freedom to edit your account information such as personal and general information by logging into HEDESU website and click “Edit Profile” link.

We will continuously update you, subject to your prior consent, with our latest information on HEDESU through our newsletters, announcements and administrative messages.

From time to time, we will post customers’ testimonials on our website to keep you inform on HEDESU’s performance and services. Such information may be identifiable by others and prior agreement would be sought before these testimonials are posted on our website.

Terms & Conditions
All users, when accessing HEDESU, are subject to HEDESU’s terms and conditions.

Contact Us
If there is any problems or inquiries, please do not hesitate to contact us at contact@hedesu.com
or call us at 1700 80 2478.